Client Testimonials

This is the easiest review I have ever written! Exceptional team, excellent care. We have been using Apex vets for our 3 dogs since 2015, moving the care of our dogs to apex following a poor experience with another vets. I can honestly say they are by far the best vet practice we have ever used. From the minute you arrive the friendly reception staff, welcome and reassure you, offering quiet space if pets seem stressed/anxious. The care and compassion from the clinical team, the vets, vet nurses and assistants is second to none. We recently experienced this first hand when our wee chihuahua Alfie became unexpectedly unwell, without their quick responses and actions, he would not be here with us. While prioritising Alfie’s clinical care, they also ensured my husband and I were kept informed, all communication was carried out with compassion at what was a stressful, and terrifying time for us. Alfie’s best interests were the priority, and the team worked tirelessly to look after him, their knowledge and skills ensured our wee Alfie was able to come home and live his best life barking at anything that moves. We cannot thank you all enough.

Given the recent CMA investigation triggering a serious amount of online vet bashing I would just like to say this practice is amazing as are the staff, they have always been upfront and clear with us about pricing and treatment options, we have never felt pressurised or ripped off. Am sure this horrendous public backlash for the vetinary sector has taken its toll on vetinary staff everywhere, so just to re-assure all at apex vets we for one appreciate your skill and expertise and all you do for our beloved pets. 🥰

⭐⭐⭐⭐⭐ Huge thank you to Doug at Apex Vets for the amazing care Binx received today. Doug was incredibly thorough with his examination and took the time to explain exactly what he was checking for and what his findings meant throughout the appointment. As a worried pet owner, it was so reassuring to be talked through everything step by step rather than being left wondering. Binx was kept in for X-rays and pain relief, and I was kept fully updated throughout the day with clear communication at every stage. The whole team made a really stressful situation much easier and I felt completely informed and reassured the entire time. Thank you again for taking such great care of Binx — it was genuinely appreciated.